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Six-Chapter Online Course on

Patient Experience Transformation

Join us for a six-chapter online course exploring patient attraction, patient conversion to continued engagement throughout the whole patient journey. Explore why branding your clinic is crucial for patient interactions from first contact to post-surgery and how to address patients with just the right message improving the overall patient experience.

Time for all sessions: 7pm to 8pm (Malaysia, Philippines, Singapore) // 6pm to 7pm (Thailand, Vietnam, Western Indonesia time)

Meeting the Needs of Patients throughout the Patient Journey // 26 January 2021, Tuesday
Patient Counselling: Supporting Patients Decision Making // 23 February 2021, Tuesday
Patient Selection for IOLs & Managing Patients' Expectation // 30 March 2021, Tuesday
Interview on The Importance of Building a Brand // 27 April 2021, Tuesday
Transforming Expectation to Experience // 25 May 2021, Tuesday
Beyond Happy Patients // 29 June 2021, Tuesday

Attend all six chapters to receive a certificate of attendance.

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PLACEHOLDER FOR VIDEO HEADLINE

Six-Chapter Online Course on

Patient Experience Transformation

Panel of speakers and moderators

Register here:

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